LAMDON PRIVACY POLICY

Effective Date: September 19, 2025

At Lamdon, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Lamdon Platform, which includes our website, mobile applications, and any services provided through them. By accessing or using Lamdon, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following types of information when you interact with the Lamdon Platform:

A. Information you provide directly

  • Account Information: When you register as a Host or Guest, we collect your name, email address, phone number, profile photo, payment details, and other registration information.
  • Reservation Information: Details related to your bookings, listings, preferences, and communications with other Members.
  • Identity Verification: We may collect government-issued ID, date of birth, or other documents for security and compliance purposes.
  • Communication: When you contact Lamdon support or communicate through our platform, we collect the content of your messages.

B. Information Collected Automatically

  • Usage Data: Log files, IP address, browser types, device type, operating system, pages visited, and actions taken on the platform.
  • Location Data: With your consent, we may collect precise or approximate location information.
  • Cookies and Tracking: We use cookies and similar technologies to remember your preferences, enhance security, and measure usage.

C. Information from Third Parties

  • Payment Providers: To process transactions securely.
  • Background Check Services: Where permitted by law, we may collect background information for trust and safety purposes.
  • Partners and Affiliates: If you connect Lamdon with third-party services (e.g., Google, Facebook), we may receive data from them.

2. HOW WE USE YOUR INFORMATION

  • Provide Services: Enable reservations, payments, communication, and platform functionality.
  • To Personalize Experience: Tailor search results, recommendations, and content to your preferences.
  • To Ensure Safety: Verify identities, detect fraud, enforce policies, and maintain trust.
  • For Payments: Process transactions, calculate service fees, and manage refunds.
  • To Communicate: Send booking confirmations, updates, promotional offers, and service-related messages.
  • To Improve Our Platform: Analyze usage, troubleshoot issues, and develop new features.
  • Legal Compliance: Meet tax obligations, comply with law enforcement requests, and enforce Terms of Services.

3. SHARING OF INFORMATION

We may share your information in the following situations:

  • Between Members: Booking details (name, profile picture, contact info) are shared with the Host or Guest.
  • Service Providers: For payment processing, verification, customer support, marketing, and analytics.
  • Legal Requirements: If required by law or legal process.
  • Business Transfers: In the event of merger, acquisition, or sale.
  • With Your Consent: In any other case, only with your consent.

4. HOST PRIVACY STANDARDS

  • Handle Guest personal information responsibly.
  • Use Guest information only for fulfilling reservations, not unauthorized marketing.
  • Comply with all privacy laws and Lamdon policies.

5. DATA RETENTION

  • We retain your personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
  • You may request deletion of your information, but certain data may be retained for tax, legal, or fraud-prevention purposes.

6. DATA SECURITY

We implement technical and organizational measures to protect your information. These include:

  • Encryption of payment data.
  • Secure servers and firewalls.
  • Limited employee access to personal data.

However, no system is 100% secure, and we cannot guarantee absolute security of your information.

7. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to processing of your data.
  • Withdraw consent at any time.
  • Request a copy of your data in a portable format.

To exercise these rights, contact us at [Insert Contact Email].

8. INTERNATIONAL DATA TRANSFERS

Lamdon operates globally. Your information may be transferred to and stored in countries outside your country of residence. We ensure compliance with applicable data protection laws.

9. CHILDREN'S PRIVACY

Lamdon is not intended for individuals under 18. We do not knowingly collect data from minors. If we discover that a minor has provided us with data, we will delete it immediately.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If changes are significant, we will notify you by email or through the Lamdon Platform before the changes take effect.

11. CONTACT US

Lamdon Privacy Team
Email: info@lamdon.co
Phone: 08061904473
Address: 26, Kadiri street. Alausa Ikeja Lagos State